loyalty program
Accumulate points from each receipt and use them to pay for subsequent orders
Levels
Detailed rules
GUEST — 2 %
Earn 2% in points on every purchase.
Points cannot be redeemed at this level.
To move to the next tier, make 15 purchases of 100+ AED each within 365 days.
Points cannot be redeemed at this level.
To move to the next tier, make 15 purchases of 100+ AED each within 365 days.
FRIEND — 5 %
Earn 2% in points on every purchase.
Points cannot be redeemed at this level.
To move to the next tier, make 15 purchases of 100+ AED each within 365 days.
Points cannot be redeemed at this level.
To move to the next tier, make 15 purchases of 100+ AED each within 365 days.
Ambassador — 7 %
Earn 2% in points on every purchase.
Points cannot be redeemed at this level.
To move to the next tier, make 15 purchases of 100+ AED each within 365 days.
Points cannot be redeemed at this level.
To move to the next tier, make 15 purchases of 100+ AED each within 365 days.
F.A.Q.
Guests earn points for every purchase in the restaurant and can redeem them for a discount of up to 20% off the total bill. Points that remain unused expire 180 days after the date they were earned.
Our managers are always ready to answer your questions. You can call us during the weekends and at night. Also, you can visit our office for a personal consultation.
You earn points for every visit to Coffeemania and can redeem them for up to 20% off your purchase.
There is no limit. The more often you visit Coffeemania, the more points you earn.
According to the program rules, points are awarded only for purchases over 100 AED.
Only these purchases count toward your progress to the next tier.
Only these purchases count toward your progress to the next tier.
No, this option is not available. Points can only be redeemed by the loyalty program member using their personal virtual card.
Yes, points can be redeemed against the total amount of your bill.
Coffeemania GCC Loyalty Program
1. Introduction
Our program is designed to reward our guests for their continued visits and to provide an elevated experience at Coffeemania. By registering, you gain access to a transparent and benefit-driven system that offers points, rewards, exclusive privileges, and personalized offers based on your activity.
These terms outline how the program works, what benefits are available, and how you can progress through different loyalty tiers.
These terms outline how the program works, what benefits are available, and how you can progress through different loyalty tiers.
Terms & Overview**
2. Registration
To join the Coffeemania GCC Loyalty Program, guests must complete the registration process by providing the following information:
• Full name
• Email address
• Mobile phone number
• Date of birth
Registration is free and available to all guests dining at Coffeemania GCC.
• Full name
• Email address
• Mobile phone number
• Date of birth
Registration is free and available to all guests dining at Coffeemania GCC.
3. Earning Points
Guests earn loyalty points on every eligible purchase at Coffeemania GCC.
Points are credited automatically after each transaction.
Point Accrual Rates:
• Guest — 2%
• Friend — 5%
• Ambassador — 7%
Points have no cash value and cannot be exchanged for cash.
Points are credited automatically after each transaction.
Point Accrual Rates:
• Guest — 2%
• Friend — 5%
• Ambassador — 7%
Points have no cash value and cannot be exchanged for cash.
4. Redeeming Points
Points can be redeemed as payment for dining at Coffeemania GCC.
• 1 point = AED 1
• Points may be used for partial or full payment of the bill
• Points cannot be transferred to another account
Redemption is available for dine-in and takeaway orders.
• 1 point = AED 1
• Points may be used for partial or full payment of the bill
• Points cannot be transferred to another account
Redemption is available for dine-in and takeaway orders.
5. Loyalty Tiers
The program consists of four tiers. Each tier offers increased levels of benefits and faster point accumulation.
Guest
• Default tier upon registration
Friend
• 50 purchases of AED 100+ within 90 days
Ambassador
• 70 purchases of AED 100+ within 365 days
Tier Movement:
• Upgrades happen automatically after requirements are met
• If no qualifying activity occurs within 365 days, the account is downgraded by one tier
Guest
• Default tier upon registration
Friend
• 50 purchases of AED 100+ within 90 days
Ambassador
• 70 purchases of AED 100+ within 365 days
Tier Movement:
• Upgrades happen automatically after requirements are met
• If no qualifying activity occurs within 365 days, the account is downgraded by one tier
6. Benefits & Privileges
Members of the Coffeemania GCC Loyalty Program gain access to:
• Exclusive seasonal offers
• Priority invitations to select events
• Personalized birthday rewards
• Enhanced earning and redemption rates based on tier level
• Wallet-based digital card for easy access and updates
Specific promotions may vary throughout the year.
• Exclusive seasonal offers
• Priority invitations to select events
• Personalized birthday rewards
• Enhanced earning and redemption rates based on tier level
• Wallet-based digital card for easy access and updates
Specific promotions may vary throughout the year.
7. Account Management
Guests may update their personal details, view point balances, and track tier progress through their digital loyalty card or through the update link provided in communications.
Lost accounts or access issues may be resolved through support.
Lost accounts or access issues may be resolved through support.
8. Contact Information
For inquiries related to the loyalty program:
Email: dubaihills@coffeemaniagcc.ae
Phone: +971 52 297 5827
Email: dubaihills@coffeemaniagcc.ae
Phone: +971 52 297 5827
9. General Conditions
• Coffeemania GCC reserves the right to modify program rules, benefits, tiers, and earning rates at any time
• Any misuse, fraudulent activity, or manipulation of the program may result in account termination
• By participating in the program, guests agree to these terms
• Any misuse, fraudulent activity, or manipulation of the program may result in account termination
• By participating in the program, guests agree to these terms